Coachee: Hey, Coach! I have a question for you.
Coach: Sure. What's up?
Coachee: Recently, the leaders told the team to perform some tasks in a new way.
I am not
comfortable with this change. Should I resist the change?
Coach: Hmmm. Let's try and understand. What makes you resist the change
Coachee: Because I am not comfortable.
Coach: What makes you uncomfortable?
Coachee: What do you mean?
Coach (put on a mentor hat): Are you uncomfortable because
a. you do not want to change how you have been working for so many years?
OR
b. you do not want to perform the task in a new way since you don't feel good doing the task in that
way?
Coachee: What is the difference?
Coach: Big difference. The first reason is "built-up inertia." So naturally, we have inertia
built-up as we used to do things in a certain way. So, when we attempt to make any change, our
built-up inertia resists the change.
However, the second one is "outlier exclusion. "Means when the transformation team has missed to
include a subtle element (highly contextual) in the change construct that somehow be impacted by the
change. It is prevalent, but the leadership must address it as soon as the team discovers it. You
may feel awkward embracing the change, probably because there is something in the act that you are
not comfortable with.
It may originate from something deep within your beingness that the leadership needs to understand
through empathy.
Coachee: Wow. Very Profound. So what do you suggest as the next course of action?
Coach: Your answer ("a" or "b") will determine the next course of action.
If it is "a": The coach should work with you to build the required momentum so you shift into a new
orbit, embracing the change.
If it is "b,": The coach must work with you to understand deeper reasons you feel that way. Then,
the transformation effort must include those reasons and make necessary amendments to the change
construct. Remember, "Inclusion is one of the essential components for any large transformation to
succeed."
Coachee: Thanks a lot! Coach.
Coach: You're welcome!
Happy Coaching!!!